NEPTEC Cares 

We at NEPTEC always assure quality in every product that we offer. Thus, we are confident that our laboratory water systems as well as ion exchangers can deliver the optimum performance upon delivery. If not, our customers have two years of product warranty right after purchase.

 We decided to extend our product warranty from one to two years because we want to directly communicate with our partners and dealers that they can trust our NEPTEC brand. This extended warranty comes with no extra cost or upgrade, and is applicable to our HALIOS lab water systems as well as the ion exchangers. This is our company's way to express that helping our customers is our top priority especially during the time that they most need us.

 If you are interested to buy our product, we are happy to openly discuss the terms and conditions of this extended warranty. Contact our experts now for a non-binding consultation.